Returns & Exchanges

You have the right to return your order within 14 days from the date you receive your package. If you regret your purchase within this time period, you can return the item(s) and we will refund the amount you paid for the goods. Note that the product must be returned in the condition it was received.  All returns should be both unwashed and unworn. Your package will include a return shipping label that you can use if you wish to return your items. A shipping/handling cost will be deducted from your payment if you choose to use the enclosed return label.

Norwegian customers: Drop of the package at any Post Office – Bring/Posten – make sure the package gets registered. NOK 89 will be deducted from your payment to cover som of the shipping and handling cost.

Swedish customers: Drop of the package at any DHL servicepoint – make sure the package gets registered. SEK 79 will be deducted from your payment to cover som of the shipping and handling cost.

International customers: (except Norwegian and Swedish): Drop of the package at any UPS servicepoint – make sure the package gets registered. EUR 13 will be deducted from your payment to cover som of the shipping and handling cost.

Remember to fill out the return form in your package if you would like to return the products for a refund/money back, or complain due to faulty.

If you want to exchange the product(s) to a different size, colour or style, you have to return your product(s) for a refund, and place a new order. This is to secure that the product you want is still available in store/does not get sold out in the meantime. Contact us to get a free shipping code for your new order. 

For returns please use the following addresses:

International customers:

Run & Relax/Elogistik AB
Fabriksgatan 3
533 21 Götene
Sweden

Norwegian customers:

Run & Relax Scandinavia AS
P.b. 427
1327 Lysaker
Norway

Phone: 469 85 705

NOTE: If you have received wrong or damaged items, we will send you new products free of charge. In case of manufacturing defects or flaws in the stitching, material, taping or zippers etc., please contact us at: info@runandrelax.com 

Free shipping

Always free shipping on orders over 1000NOK / 100EUR / 100 SEK/ 100USD

Fast delivery

We ship all orders within one working day and deliver within 2-5 days

secure payments

All payments processed on our website are handled with high security

Need help?

E-mail: info@runandrelax.com

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